How does Hero get context about my deals?

Hero connects directly to your CRM, call recordings, and email threads. It reads your pipeline continuously, building a live context layer for every deal, so answers are drawn from your actual data rather than generic templates.

Does Hero work during live calls or only before and after?

Hero works across the full deal cycle: it prepares you before a call, listens and surfaces context during the call, and drafts follow-ups and updates your CRM afterward.

How does Hero work during a live call? Does it talk to the buyer?

Hero listens to the conversation and surfaces information on the rep's screen in real time, similar to a colleague sliding over notes. It can also be configured to speak to the buyer or interact directly on the call.

Can I trust the answers Hero gives me during a call?

Hero grounds every answer in the seller's actual CRM data, call history, product information, and competitive intelligence rather than generating answers from a generic model. It shows the source of each answer and flags low-confidence responses.

How is Hero different from a sales enablement tool or a notetaker?

Enablement tools store content and notetakers record conversations. Hero sits between the two: it knows the deal context and the content library, and connects them in real time during the call itself.

I already have Gong. Do I need Hero too?

Gong and Hero serve different jobs. Gong records and analyzes calls for manager coaching and forecasting. Hero actively assists the seller before, during, and after the call. Many teams run both together.

Is Hero replacing my sales engineer or my manager?

No. Hero handles prep, real-time context, and follow-up so sales engineers can focus on complex technical conversations and managers can focus on strategy instead of chasing CRM updates.

Which CRMs and tools does Hero integrate with?

Hero connects with the CRM, calendar, call platform, and messaging tools sales teams already use, with new integrations added on an ongoing basis.

What happens when our messaging or products change?

Updating Hero once applies the change across every seller and every conversation immediately, with no per-rep retraining or cascading updates required.

Is my deal data secure?

Yes. Hero is SOC 2 Type II certified, ISO 27001 certified, GDPR compliant, and ISO/IEC 42001:2023 certified. Deal data is encrypted in transit and at rest, never used to train shared models, and never shared across customers.

How long does it take to get value from Hero?

Most reps see meaningful prep-time savings within their first week. Teams typically measure win-rate and cycle-time improvements within 60 to 90 days. Onboarding takes under an hour and requires no technical resources.

How does Hero pricing work?

Hero uses a credit-based pricing model where usage maps to value: higher-value capabilities use more credits, and plans scale with team size.

Real-time, discreet AI assistance that sellers trust

Hero^® records the call, works the deal, and helps you answer the hard questions, live.

You walk in already prepared.
You answer with confidence.
You leave with the work done.

Try Hero Free

SOC 2 Type IIISO 27001Never trains on your data

Visible to you

Competitor2:14 PM

Gavin2:14 PM

“We’re evaluating two other vendors this quarter as well.”

Generating suggestion…

Suggested follow up

Ask what the other two are missing, then send the Aviato migration story before Friday.

Differentiation on the record

Battlecard surfaced
Aviato story queued
CRM updated

Assisting sellers at

It is actually mind blowing what it can do on a live call.
Jennifer P.Senior Account Executive

Hero catches the moments my reps would have missed.
Martin D.VP Sales Operations

My follow-up is drafted before my next call even starts.
Kristy R.Sales Manager

I walk into every call already knowing what matters to them.
Megan P.Strategic Sales

Whisper let me answer instantly instead of promising to follow up.
Lisa E.Enterprise Account Executive

Sellers trust Hero to save deals, time, and energy.

You walk in prepared, get real-time on-call assistance, and never chase the follow-up,
while Hero handles the prep, notes, and CRM.

See what that looks like across a real deal.

Meetings so good, you have less of them.

1Before the callWalk in ready.

Hero handles

Account researchIntel on every attendee.

Call prepAgenda and angles, set.

2During the callLive assistance. Visible only to you.Live

Hero handles

Ride-alongLive answers on screen.

Objection handlingProof points on demand.

NotetakerNotes write themselves.

RecordingEvery call captured.

3After the callEverything else, handled.

Hero handles

Follow-up emailBusiness case attached.

CRM, completeEvery field filled for you.

Deal assetsROI docs and action plans.

Risks flaggedNo close date? Flagged.

In Slack, chat, or voice — wherever you already work.

Monica

You

Call ended31 min · 2 participants

Acme Corp — Security Review

Jul 23 · 2:30 – 3:01 PM

Call ended · 31 minPreparing summary…

Monica Reyes

Security Lead

David Chen

VP of Engineering

Summary

SOC 2 Type II is the gating requirement for the deal. David joined as the technical decision maker.

Data residency open for the EU rollout.
Next: 20-min deep-dive with the platform team.

Follow-up emailDraft

ToMRMonica Reyes

SubjectSecurity Review: recap & next steps

Sending our security architecture this week — booking 20 minutes with your platform team.

Acme Corp — Enterprise Expansion

Technical ValidationClose Date 08/29/2026

David Chen$120,000

Proposed updates available

Updated just now · Check for updates

Stage changed Discovery → Technical Validation
Close Date updated — → 08/29/2026
Next Step changed (empty) → Security deep-dive with platform team

Synced with Salesforce

The reality

Your deals are decided in a handful of moments.

Without the right context, sellers spend those moments searching, guessing, or trying to remember.
Hero puts the information beside them while there is still time to act.

And it does it right inside the tools your team already uses.

Before the call

Old Reality

Last-minute prep before every call.
Five tabs, ten minutes, one shot.
Hoping nothing catches you off guard.

Walk in already knowing what matters.
One view. Everything you need.
Prepared for the question before it lands.

On the call

Old Reality

You're not sure you're right.
Reading slides instead of reading the room.
One hard question breaks your rhythm.

The right answer, every time.
Your focus stays on the prospect.
Stay in flow from first word to close.

After the call

Old Reality

Follow up in hours.
Manual CRM updates.
Context scattered across multiple systems.

Follow up in minutes.
CRM updated immediately.
Context for every conversation in one place.

See how the best teams make every rep great on autopilot

Customer story

Sells With Hero

Every rep at their best, automatically.

ADP’s sellers work with Hero to bring their sharpest answer, question, and next step to every live call, so the whole floor performs like top reps, without the extra effort.

“Hero catches the moments my reps would have missed and feeds them the line they need, live.
My team closes bigger deals now.”

Sr. Division VP, Sales Ops · ADPMatt Miller

The most trusted name in payroll.

A global HCM giant that has led its field for over 75 years, and its sellers run on Hero.

1.1M+

Clients worldwide

42M+

Workers paid

140+

Countries

1 in 6

US workers paid

$20.6B

Annual revenue

75+ yrs

Industry leader

Integrations

Hero plugs into the tools you already use.

Connect your calendar, CRM, and communication tools in a few clicks, and Hero gets to work.

Hear it from the sellers who use Hero every day

What sellers say about Hero

Built for sellers

For people who have to think on their feet.

Hero is built for sellers in live customer conversations.
The right answer, question, or next step can change the deal.
It works for solo sellers and full teams alike.

Account executives

Deals turn on a handful of moments.
Hero helps you win the ones that decide them.

How Hero helps

Live stakeholder maps for every meeting
Competitive battle cards on screen
Next-best question suggested in real time

SDRs and BDRs

The first call is the moment.
Answer sharp, sound credible, book the next one.

How Hero helps

Account context surfaced instantly
Crisp objection responses in the moment
Smarter follow-up questions to book the next meeting

Ramping reps

Sound like a veteran on day one.
The right answer, the moment you need it.

How Hero helps

Product answers and pricing on screen
Objection handling guided live
Sound tenured from your first call

Seasoned closers

Never lose the thread.
Every commitment and risk, ready in the moment it counts.

How Hero helps

Skip the admin, notes and CRM updates handled for you
Stay current as products move fast
Focus on what you do best, selling

For sales teams

Give every seller a stronger next move.

"It has been remarkable to see Hero accomplish what we never would have thought possible.
I love that we can treat it like a new hire, train it easily, and then that capability is immediately scalable to an infinite number of sales opportunities."

Jennifer JonesSolution Advisory Team, Dayforce

Create consistency

The same play every call.

7Live assists per call

"Every rep now runs the same sharp play in the moment that counts."VP, Revenue

Close the gap

Your best rep, everywhere.

25%Larger average deal size

"Our middle of the pack now sells like our top reps."Director, Sales

Increase seller capacity

Hours back every week.

6–8 hrsReclaimed per rep every week

"My team spends the time selling instead of chasing notes."Sales Manager

Help new hires ramp

Sound tenured from day one.

90%Of sellers recommend Hero

"New reps sound tenured on their very first calls."Enablement Lead

The best are getting better selling with Hero

Explore Hero for teams

Secure by design

Private on your screen.
Protected across your stack.

Hero runs privately beside your call and is only visible to you.
Every connection is scoped and permissioned, so Hero only touches what your organization explicitly authorizes.