Your data's safety is our top priority. With a dedicated security team, comprehensive data governance, and enterprise-grade controls, users can feel secure that Vivun has the security you need while accelerating your revenue operations.
We're transparent about how we responsibly use AI, how it works, and how we protect your data throughout.
Our AI systems are governed by a formal AI Policy covering every technology we develop, integrate, or deploy. Audit trails are maintained for technical and legal review, and architectural and data flow diagrams are available to customers on our security portal.
We never use your data to train third-party AI models. For Vivun's own internal models, any training is scoped exclusively to your instance, your data never benefits another customer or contributes to a shared model.
Vivun has completed SOC 2 Type II, ISO 27001, and ISO 42001 audits. External third-party penetration tests are conducted at least annually, with reports available for customer review via our security portal.
Vivun is fully committed to holistically safeguarding the data of its customers. Vivun does not use your data to train external AI models. Every piece of customer data is treated with the highest enterprise security and held to world class privacy standards, with data minimization, advanced encryption, secure storage, and strict access controls in place at every layer.
Audited annually against AICPA Trust Service Criteria for security, availability, and confidentiality.
AI management system standard covering responsible AI governance, risk, and continuous improvement.
The leading international standard for information security management systems (ISMS).
The protection of the personal data, privacy, and security of individuals.
Security, privacy, and compliance are built to enterprise standards so you can scale fast and ensure your teams stay in compliance with global legal requirements. Vivun offers multi-layered security with encryption, access controls, and real-time monitoring — so your data stays protected while your team focuses on closing deals.
Multi-layered access control with role-based permissions and least-privilege enforcement.
External third-party penetration tests.
Annual compliance certifications by leading independent third party service auditor.
Real-time threat monitoring with robust incident response.
No. Your data is never used to train any third-party AI model.
Data is stored in geographically diverse AWS data centers within the United States.
We are SOC 2 Type II, ISO 42001, and ISO 27001 certified as well as GDPR/CCPA compliant. All certifications are renewed annually. Audit reports are available within our security portal.
Yes. Our standard Data Processing Agreement is available here.
Data deletion requests may be made by contacting Legal@Vivun.com.
Hero leverages third party AI services such as OpenAI, LiveKit, Deepgram, Cartesian, Anam, Cerebras, Recall.ai, Perplexity, and You.com. Vivun leverages all available in-product safeguards. For more information about Vivun's subprocessors, please see the full list here.
No, your data is logically separated from every other Vivun customer; it is never commingled with another customer's data.
Audit reports, architecture and data flow diagrams, and penetration test results are available on our security portal.