How does Hero get context about my deals?

Hero connects directly to your CRM, call recordings, and email threads. It reads your pipeline continuously, building a live context layer for every deal, so answers are drawn from your actual data rather than generic templates.

Does Hero work during live calls or only before and after?

Hero works across the full deal cycle: it prepares you before a call, listens and surfaces context during the call, and drafts follow-ups and updates your CRM afterward.

How does Hero work during a live call? Does it talk to the buyer?

Hero listens to the conversation and surfaces information on the rep's screen in real time, similar to a colleague sliding over notes. It can also be configured to speak to the buyer or interact directly on the call.

Can I trust the answers Hero gives me during a call?

Hero grounds every answer in the seller's actual CRM data, call history, product information, and competitive intelligence rather than generating answers from a generic model. It shows the source of each answer and flags low-confidence responses.

How is Hero different from a sales enablement tool or a notetaker?

Enablement tools store content and notetakers record conversations. Hero sits between the two: it knows the deal context and the content library, and connects them in real time during the call itself.

I already have Gong. Do I need Hero too?

Gong and Hero serve different jobs. Gong records and analyzes calls for manager coaching and forecasting. Hero actively assists the seller before, during, and after the call. Many teams run both together.

Is Hero replacing my sales engineer or my manager?

No. Hero handles prep, real-time context, and follow-up so sales engineers can focus on complex technical conversations and managers can focus on strategy instead of chasing CRM updates.

Which CRMs and tools does Hero integrate with?

Hero connects with the CRM, calendar, call platform, and messaging tools sales teams already use, with new integrations added on an ongoing basis.

What happens when our messaging or products change?

Updating Hero once applies the change across every seller and every conversation immediately, with no per-rep retraining or cascading updates required.

Is my deal data secure?

Yes. Hero is SOC 2 Type II certified, ISO 27001 certified, GDPR compliant, and ISO/IEC 42001:2023 certified. Deal data is encrypted in transit and at rest, never used to train shared models, and never shared across customers.

How long does it take to get value from Hero?

Most reps see meaningful prep-time savings within their first week. Teams typically measure win-rate and cycle-time improvements within 60 to 90 days. Onboarding takes under an hour and requires no technical resources.

How does Hero pricing work?

Hero uses a credit-based pricing model where usage maps to value: higher-value capabilities use more credits, and plans scale with team size.

Real-time, discreet AI assistance that sellers trust

Hero^® records the call, works the deal, and helps you answer the hard questions, live.

You walk in already prepared.
You answer with confidence.
You leave with the work done.

Try Hero Free

SOC 2 Type IIISO 27001Never trains on your data

Visible to you

Competitor2:14 PM

Gavin2:14 PM

“We’re evaluating two other vendors this quarter as well.”

Generating suggestion…

Suggested follow up

Ask what the other two are missing, then send the Aviato migration story before Friday.

Differentiation on the record

Battlecard surfaced
Aviato story queued
CRM updated

Assisting sellers at

It is actually mind blowing what it can do on a live call.
Jennifer P.Senior Account Executive

Hero catches the moments my reps would have missed.
Martin D.VP Sales Operations

My follow-up is drafted before my next call even starts.
Kristy R.Sales Manager

I walk into every call already knowing what matters to them.
Megan P.Strategic Sales

Whisper let me answer instantly instead of promising to follow up.
Lisa E.Enterprise Account Executive

Real-time,
discreet
AI assistance
for sellers.

Hero^® listens on every call, helps you answer the hard questions live, and moves the deal forward after.

Book time with an expert

Install Hero is under 30 minutes and start closing with AI.

Assisting sellers at

For people who think on their feet.

Hero is built for sellers in live conversations.
In those moments, the right answer, question, or next step can change everything.

Account executives

Hero is that technical resource that knows your deal, your products, and your prospect.

SDRs and BDRs

Sharp answers for any curveball you may get on a live call.

Ramping sales reps

Veteran confidence on day one. Ramp fast with an assistant that knows the landscape.

Seasoned closers

Hero writes in your voice and automates the follow-up for you.

Sellers at ADP, Dayforce, Docusign, and Guidewire run their calls with Hero.

Hero helps you answer the toughest questions while the call is still happening.

Hero · live call with Aviato Listening

Transcript

YouWalk me through how the team handles renewals today.

GavinHonestly it lives in spreadsheets. And we’re evaluating two other vendors this quarter as well.

You…

Hero

Competitive answer

Both shortlist vendors bill per seat and cap renewal history at 12 months. Aviato’s renewals span three years.

Ask next

“What would you need to see to take the spreadsheet out of the renewal path?”

Delivered 0.8s after the question

Invisible to the prospect.

Hero runs in a window only you can see and never joins the call as a participant. The assistant separate from your browser.
More than just a notetaker.

Hero supplies answers quickly during the conversation instead of summarizing it an hour later.
More than just a checklist.

Dozens of tools can give you pre-planned, on-call guidance. Hero listens to the actual call and reacts in the moment, where carefully laid plans hit the fan.

Role-play and research before the call.
Follow-up and updates right after.

Before the call

Hero pulls the account, the history, and the people into one brief.

Then it runs you through a practice version of the call. Prep that used to take half an hour takes fifteen minutes.

Call brief · Aviato · 9:30 AM

Account

Aviato · 1,400 seats

Stage

Technical validation

On the call

Gavin, Priya, Dana

Open since

41 days

Practice round

“Your competitor quoted us 30% less. Why should we pay more?”

Answer it now →

Prep that used to take half an hour: 15 minutes.

Live · 00:14:22

Gavin, 2:14 PM

“We’re evaluating two other vendors this quarter as well.”

On your screen

Both bill per seat and cap renewal history at 12 months. Ask what the other two are missing.

Ask next

“What would you need to see to take the spreadsheet out of the renewal path?”

Your eyes stay on the person.

Call ended · 00:00:04 ago

Transcript

Ready

Follow-up email · draft

Gavin, attaching the Aviato migration story you asked about, plus the renewal-history comparison.

CRM updated

3 fields

Recap posted to #deals

Sent

Before you join the next one.

After the call, your follow-up work has already started.

The transcript is ready the moment you stop talking, so Hero builds assets right away. Ask for the follow-up email drafted in your words, the recap deck for your champion, the deal room update, or the technical answer you promised to send.

Transcript · Aviato · 38 min

GavinOur renewals live in spreadsheets today.

YouSend the migration story by Friday and I’ll get Dana on the next call.

PriyaSecurity review is the gate. I need the SOC 2 report.

Ready 4 seconds ago

Follow-up email

Migration story attached, Dana looped in, security review flagged as the gate.

Recap deck for your champion

Six slides Gavin can forward internally without needing to edit them.

Deal room update

SOC 2 report posted, next steps and owner set.

One place to start your day, connected to everything.

Hero reads and writes across every tool your deals already live in.

ChatGPT and Claude

Point the assistant you already use at Hero's MCP server and it answers from your calls, accounts, and deal data, not from guesses.

Gmail

Google Calendar

Google Drive

HubSpot

Salesforce

Zoom

Slack

Microsoft Teams

Outlook

OneDrive

Atlassian

Notion

Linear

Intercom

Apollo

Clay

What sellers say about running their calls with Hero.

6 hours saved per seller per week 32% higher win rate on Hero-assisted deals $41K average deal lift

How Hero stays out of the way.

Invisible by design.

Hero never appears in the meeting, never joins as a participant, and never shows up in the prospect’s window.

Every meeting app.

Zoom, Teams, Meet, or a phone call at a conference. Hero listens through your computer, not through the platform.

Practice before it counts.

Run the call against a simulated prospect first, including the objections you know are coming.

Built on a sales reasoning model.

Hero is grounded in how B2B deals are actually won, not in general internet text.

Private on your screen, permissioned across your stack.

Visit the Hero Trust Center →

Your data is never shared between customers and never used to train shared models. Every connection is scoped to what you authorize, and you can revoke it at any time.